1st Source Bank
Technical Support
Information
Support for this resource is available during normal business hours only, 8:00 AM to 5:00 PM EST.

***As of September 9, 2019 we will be disabling login for browsers that have only TLS 1.0 and/or 1.1 enabled. You will need to use the TLS 1.2 encryption protocol.
Solution
We take the protection of our customers' data very seriously. The disablement of TLS 1.0 and 1.1 is being undertaken so we can maintain the highest security standards and promote the safety of your data as well as align with industry-wide best practices.

TLS ensures that a connection to a remote endpoint is to the intended destination through encryption and endpoint identity verification.
After TLS 1.0 and 1.1 is disabled, any inbound connections to or outbound connections from the 1st Source Bank FTP site will need to use the TLS 1.2 encryption protocol.

We recommend changing your browser to use only TLS 1.2 now. We are ready to allow this setting now so this change can be made before the September 9 date.

To test whether your browser meets this security standard, sites like the following will provide a test result:
https://tls1test.salesforce.com/s/

Insuring TLS 1.0 and 1.1 are disabled is important to your security visiting any site and not just https://ftp.1stsource.com. ***



On Sunday, January 27, 2019, we changed the external IP address of our secure FTP site. If you access our site via the URL https://ftp.1stsource.com/ nothing should change. However, if you used the IP address of 67.59.26.25, you will need to change it to 12.197.121.155.

For assistance, please contact 1st Source Help Desk at 574-233-4357 or the Tech Support link on this page.
Contact
Main Contact(s):   1st Source Help Desk
Email Address:   IOSupport@1stsource.com
WARNING: Messages sent to this address may not be encrypted. Use Ad Hoc Transfer, a secure web form or other secure channel if your inquiry is sensitive.
Phone Number:   574-233-4357
Current Environment
IP Address:   3.237.2.4
Browser:   CCBot/2.0 (https://commoncrawl.org/faq/)
      CCBot/2.0 (https://commoncrawl.org/faq/)

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